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Many of the services offered to our business travel clients are unique in the travel industry. We believe we offer a complete scope of services to satisfy all of your company's needs.
- A dedicated Wright Travel team of experienced agents will be assigned to service your account. One lead agent will be your primary contact.
- Complimentary one-class upgrades on major airlines for international travel.
- Programs with major airlines where companies earn free tickets and upgrades.
- A Self Booking System, which allows clients the ability to make their own reservations on-line, 24-hours a day.
- A 24-Hour Emergency Service operated by Wright Travel and staffed with our own professional travel consultants to service your travelers nationwide.
- The ability to access your travel management reports on-line, as well as customize, and build any reports you need.
- An electronic ticket checker report which identifies any tickets that were purchased but unused.
- Management of unused tickets by recording all unused tickets in the traveler’s profile and notifying the traveler when future bookings are being made.
- Fast delivery of E-tickets or paper tickets from our nearest office.
- Reservations via E-mail and Fax Manager, both of which allow travelers and travel arrangers more prompt and efficient service.
- Aggressive negotiations with airlines, hotels and car vendors on your behalf.
- Consultation and assistance, at no cost to your company, for the development of a company travel policy.
- A high level of travel agent experience: Wright Travel consultants average 15 years of travel industry experience.
- Continuous travel training and support for agency customers, as well as for agency staff.
- Employees who are committed to exceeding customer expectations. Our awards program recognizes outstanding achievements.
- Wright Travel's "double your money back" guarantee. We will book the lowest available applicable airfare available in our CRS.
- A hotel program offering discounts on more than 20,000 properties in over 1,800 cities and 142 countries.
- An automated quality-check system that maintains quality assurance, ensuring that your travelers receive the lowest fares, their preferred seats and all other travel requirements.
- Groups, Meetings and Incentive Travel staff to handle all airline and meeting requirements.
- A different kind of philosophy: Wright Travel seeks to become your travel management company, NOT your travel agency. We will constantly be pro-active in making recommendations to better control costs and to improve the overall effectiveness of your corporate travel.
- A Proven Success Rate: Wright Travel maintains above a 90% client retention rate - a true phenomenon in the travel industry!
Wright Travel has successfully built its growth on the philosophy of providing the most efficient and personalized service possible. Our company has full-service office and on-site locations in nine states. We handle accounts that have one traveler, as well as companies with thousands of travelers. Our focus on corporate travel enables us to deliver the best travel management services available. |
